Privacy Policy
Thames International University respects the privacy of all users who access the Thames International eLearning Centre platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, learning platform, and related services.
1. Information We Collect
When you use our platform, we may collect the following types of information:
Personal Information
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Full Name
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Email Address
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Phone Number
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Country or Location
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Academic or professional information submitted through forms
Account Information
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Login credentials for accessing the learning platform
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User preferences and account settings
Payment Information
Payments made through the platform are processed via secure third-party payment gateways. Thames International University does not store your full card or
payment details on our servers.
Technical Information
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IP address
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Browser type
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Device information
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Website usage data
This information helps us maintain platform security and improve user experience.
2. How We Use Your Information
The information collected may be used for the following purposes:
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Creating and managing your user account
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Processing payments and confirming transactions
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Providing access to courses, services, or academic processes
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Communicating important updates related to your enrollment or platform usage
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Providing technical support
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Improving platform functionality and user experience
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Ensuring security and preventing misuse of the platform
3. Payment Security
All financial transactions are processed through secure payment gateway providers. These providers follow industry-standard encryption and security protocols to protect payment data.
Thames International University does not retain sensitive payment information such as card numbers or banking credentials.
4. Data Protection
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we strive to protect your data, no online platform can guarantee absolute security. Users are encouraged to maintain the confidentiality of their login credentials.
5. Sharing of Information
We do not sell, rent, or trade personal information with third parties.
Information may only be shared when necessary with:
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Authorized academic administrators
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Technical service providers who maintain the platform
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Payment gateway providers responsible for transaction processing
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Legal authorities when required by applicable laws or regulations
6. Cookies and Website Usage
The platform may use cookies or similar technologies to enhance user experience, analyse website traffic, and maintain secure login sessions.
Users may choose to disable cookies in their browser settings; however, some features of the platform may not function properly without them.
7. User Responsibilities
Users are responsible for maintaining the confidentiality of their login credentials. Any activity conducted under a user account is considered the responsibility of the account holder.
If you suspect unauthorized access to your account, please contact technical support immediately.
8. Updates to This Policy
Thames International University reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on this page with the revised date.
Continued use of the platform after such updates constitutes acceptance of the revised policy.
This policy applies to all services provided through the Thames International eLearning Centre digital platform.